Shipping and payment info

Shipping and payments:
Most articles we ship worldwide, but for some countries like Nigeria, we are reserved.
Payments can be made in: EURO | USD | GBP | AUD | CAD
JUST CHOOSE YOUR CURRENCY AT THE TOP

All prices are shown included 21% VAT.
* All foreign customers outside the European Union (EU), making normal orders through our webshop wil be automaticly charged without Dutch VAT, by filling in your address details and Country in the register. The VAT will be 0% this way.
* * All foreign customers inside the EU, have to pay the 21% VAT, unless the customer is buying for his own business with valid VAT number. In such a case we have to receive all company information in order to check the validity of it. If valid, we will hold on to the price without the VAT to 0%.
This is called; Intra-community transactions.
By purchasing any item from or through Kronenburg Manor, the buyer warrants that he or she is in compliance with his or her local and state laws and is legally able to purchase these items. We are not responsible for any damages, injury, etc. from improper or careless use of any product purchased from us. In case of repair, warranty or otherwise, you must comply with your state's laws on shipment and policy of the respective manufacturer.
Kronenburg Manor will not be responsible for any items seized or confiscated.
The buyer is responsible for all taxes and tariffs which may be levied by your country’s Customs Department.

Handling procedure:
 -Login if you are already a registered customer.
 -Not registered yet, please fill in your details and click Send.
 -You are not required to register so you can also log in as a guest, without directly entering your data.
 -Are you moved on as a guest, please fill in your data in the next field.
 -Now select how you want to pay, at the bottom of the box under "payment".
 -After that, you can still post a comment if you wish. However, you can also just email kronenburgmanor@gmail.com
- If okay, we will send the ordered article(s) within 2 working days
- If not in stock, we have to order at our wholesaler(s)
- If shipment from our wholesaler(s) will take 4 working days or less, we will send the ordered article(s) within 3 to 6 working days to our customer(s)
- If shipment from our wholesaler(s) will take longer than 4 working days, we will notify the customer(s)
We will always do our very best to send the ordered article(s) as soon as possible to our customer(s).
Customers are always free to e-mail us about the estimated delivery time of their order or other questions.
We ship with PostNL. If you want, we can always e-mail you the tracking code.
From the moment we deliver packages at the post office, shipping time will be as follow, according PostNL Information.
(delivery time depends also on delays at customs):

Shipping:
The dolls hats and accessories are all letter mail or as you wish mailbox package, unless the number of ordering makes that a package grows.
As long as the package still fits through a letterbox and maximum dimensions and weight. (380x265x32 mm), you can choose for shipment as a letter or mailbox package.
* All shipping costs of Kronenburg Manor to customer and or returns, always come for account customer.
* Shipping risk of Kronenburg Manor to customer: * shipping if letter post is always for risk customer.
* Shipments with "track and trace" (mailbox package and normal package) are for risk of Kronenburg Manor.
* Shipping withouth track and trace will be at risk for the customer.
* Shipping from customer to Kronenburg Manor will always be at risk for the customer.

After payment the order will be shipped as soon as possible.
If there are any questions, just e-mail us at kronenburgmanor@gmail.com

Below you can see an overview of shipping costs;


Shipment as a letter (it has to fit in a letterbox and is not insured. All risk for the buyer)
letterbox-mail



Shipment in a package (with track and trace is insured. - Without track and trace all risk for the buyer)
package-world
shipping-tracking

From the moment we deliver packages at the post office, shipping time will be as follow, according PostNL Information.
(delivery time depends also on delays at customs):
Country:
delivery-time-2012-eur-1-eur-2-eur-3

delivery-time-2012-world

Notice:
We can not garanty the mentioned shipping time.
Customs can delay delivery time to your doorstep
In December delay can take longer (Christmas Holidays)


NL814950425B01
Deken Hensburchstraat 5
6525VH Nijmegen
Netherlands

0031621371141

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